Complimentary shipping on every US order
+1 (877) 340-5515Last updated: November 12, 2026
You must read and agree to these Terms and Conditions before ordering from Everline Hair. By placing an order, You agree to be bound by the following Terms and Conditions.
This is a binding agreement between You, the person or entity agreeing to these terms ("I", "You", "Your" or "Customer"), and Everline Commerce LLC, the owner and administrator of everlinehair.com ("Our", "Us", or "Company"). These Terms govern Your use of and access to this Website and all of its sub-pages.
By using, visiting, or browsing the Website, as well as placing an order through the Website, You accept these Terms of Use without limitation. If You do not agree to be bound by these Terms, You should exit the Website immediately. By accessing, using, or ordering products through the Website, You affirm that You have read this Agreement and understand, agree, and consent to all Terms contained herein.
You further agree not to use or access the Website if doing so would violate the laws of Your state, province, or country. Orders must be placed by a person of legal age. Our pieces are hair accessories and are intended for adult use.
By ordering products from us, You authorize us to charge Your credit card accordingly. The descriptor that appears on Your credit card statement will appear as everlinehair.com. If You have any questions regarding Your credit card statement, please contact our customer service department.
This is the full range of products and offers which are currently available on our store:
Prices are in US dollars and may change without notice. Shipping is free on every order within the United States.
1. Delivery Cost
Shipping is free on every order within the United States. Shipments are tracked, and Your tracking number is emailed to You as soon as Your order leaves our fulfillment center.
2. When You Are Charged
Your card is charged in full at the moment You place Your order. The amount charged is the total shown on Your order summary at checkout, covering the pieces in Your bag and the delivery cost. A temporary authorization hold may appear on Your statement before the payment is captured. We never store Your card details.
3. Order Processing
Once Your order is placed it enters processing, which takes 3–5 business days, Monday to Friday, excluding Saturdays, Sundays, and public holidays. Processing covers order verification, quality inspection, and packing Your pieces.
4. From Processing to Ship-Out
When processing is complete, Your parcel is handed to the carrier and shipped out within 1 business day. In practice this means Your order leaves our fulfillment center 3–5 business days after the date it was placed, and You receive a tracking number by email as soon as it ships.
5. Delivery Timeframes
Deliveries are not made on Saturdays, Sundays, or public holidays. Everline Hair does not guarantee specific arrival dates or times and does not refund or credit delivery or processing charges for delayed shipments.
6. Delayed or Missing Parcels
If Your order has not arrived within 7 days past the outer end of the estimated timeframe above, contact our customer service department with Your order number and we will trace the parcel with the carrier.
We refund all cases of fraud and unauthorized transactions, including shipping and handling charges. Customers are eligible for a refund within 30 days from the date of receipt of the order. Both opened and unopened products are eligible for return, provided the item is in its original condition.
Customers are restricted to receiving a single refund per product ordered. Repetitive refunds are not permitted unless the product, as delivered to You, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
To process Your refund, You must supply us with Your name and delivery address. Once a refund has been approved, please allow up to 15 business days for the refund to appear on Your credit card statement, depending on Your bank's processing times.
To obtain Your refund, contact customer service to obtain a Return Merchandise Authorization (RMA) number. Write this number on the outside of the shipping package and send the product back to our fulfillment center within 30 days from receipt of the product. Return shipping costs are the responsibility of the customer and will be deducted from the refund issued. Once our fulfillment center receives and verifies the package, You will be issued a refund.
Email: info@everlinehair.com
The materials and products contained and offered on the Website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Everline Hair disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
In no event shall Everline Hair or its officers, directors, employees, or agents be liable for any indirect, special, incidental, exemplary, consequential, or punitive damages arising from or related to this Agreement, the products, or the Customer's use of the Website. You agree that Everline Hair's entire liability for all claims shall be limited to the lesser of (i) USD $500.00, or (ii) the total amount You paid to Everline Hair in the one month period immediately preceding the incident.
Our pieces are made from gold-tone and silver-champagne plated brass with hand-set glass rhinestone crystals and nickel-free steel pins, and the Aurora charms are woven from fine metallic thread. Wipe the stones with a dry, soft cloth after wearing, and apply perfume and hairspray before a piece goes in. Avoid water, chlorine, heat and abrasive cleaners, which dull the plating and cloud the stones, and store each piece back in its box or pouch. The pieces are decorative hair accessories and are not intended for children under 12 or for anyone with a strong metal sensitivity.
We may update these Terms from time to time. Changes are effective upon posting. A changed "last updated" date indicates that this document has been updated, and the updated version supersedes any prior versions immediately upon posting. It is Your responsibility to review these Terms periodically.
If You have any questions about these Terms, please contact our customer service department:
Phone: +1 (877) 340-5515
Email: info@everlinehair.com
Mailing Address:
EVERLINE COMMERCE LLC
2425 SUMMERS LN UNIT 16
KLAMATH FALLS, OR 97603, USA